The University of Nevada, Las Vegas invites applications for Associate/Journey IT Support Specialist - Computer Lifecycle, Information Technology (HYBRID AVAILABLE) [R0147102]. The Computer Lifecycle Service team is responsible for coordinating, designing, and configuring OIT-deployed computers across campus. The Associate IT Support Specialist - Computer Lifecycle coordinates the setup and deployment of new hardware for customers. A strong commitment to customer service is essential. This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely and effective interactions with internal and external stakeholders. The IT Support Specialist - Computer Lifecycle at the university is a technical position responsible for comprehensive management of computer deployment and support services. This professional independently prepares and deploys computing equipment, creates system images, and implements security measures while maintaining accurate inventory records. A strong commitment to customer service is essential. The position requires strong troubleshooting abilities to diagnose and resolve complex technical issues, document solutions, and maintain technical guidelines. The technician serves as a consultant, creating hardware quotes, advising on specialized computing requirements, and coordinating with vendors during technology refresh cycles.