**About Ariana.Digital**
Ariana.Digital is a team of entrepreneurial, energetic, and innovative digital professionals. We bring broad experience across industries and the digital ecosystem, helping organizations drive impact and sustainable growth. Our team thrives on diversity of backgrounds, skills, and experiences, and we value those who deliver short-term excellence with a long-term strategic vision for our clients.

**What We Offer:**
Flexible working arrangements
Resources and support for continuous growth

**Location:** Remote (U.S. Based) with occasional travel to Harrisburg, PA

**Initiative Type:** Pipeline Role for Upcoming Salesforce Engagements

**Job Description:**

Ariana Digital is actively seeking skilled **Salesforce Cloud Administrators** to support upcoming Salesforce Public Sector Solutions implementations, including the Commonwealth of Pennsylvania’s Licensing, Permitting, and Certification (LPC) initiative. As a critical part of our agile staffing model, this role is designed to ensure platform stability, security, and optimal performance across distributed cloud environments.

As a Salesforce Administrator, you’ll serve as the backbone of system configuration, user management, and environment governance—helping ensure that public-facing digital services are both dependable and scalable.

**Key Responsibilities**

* Manage user access, roles, permissions, profiles, page layouts, and security settings across Salesforce environments.
* Configure and maintain Salesforce objects, workflows, validation rules, flows, approval processes, and reports/dashboards.
* Monitor system health, troubleshoot performance issues, and support sandbox and production deployments.
* Collaborate with Developers, Product Managers, QA Engineers, and Architects to support sprint cycles and production releases.
* Maintain data integrity and support data imports, deduplication, and cleansing processes.
* Ensure compliance with public sector data security, accessibility, and audit standards.
* Assist in UAT coordination, environment management, and support documentation for agency users.

**What We’re Looking For**

* A dependable administrator with a deep understanding of Salesforce setup, governance, and security best practices.
* A problem-solver who is responsive to user needs, eager to support change requests, and focused on platform optimization.
* A collaborative team member ready to enable public sector innovation through strong system stewardship.

**Preferred Qualifications**

* Salesforce Administrator Certification required (Advanced Admin or App Builder a plus).
* 3+ years of experience as a Salesforce Admin, preferably in a public sector or highly regulated environment.
* Experience supporting multi-cloud Salesforce solutions (Sales, Service, Experience, and Data Clouds).
* Familiarity with Salesforce Public Sector Solutions and Licensing, Permitting, and Certification (LPC) configurations preferred.
* Understanding of user provisioning tools, data loading tools (Data Loader, Workbench), and deployment tools (Change Sets, Gearset, etc.).
* Strong troubleshooting, documentation, and stakeholder communication skills.
* Experience with Agile delivery cycles and collaboration tools (e.g., JIRA, Confluence).
* Education from a Pennsylvania institution or U.S. community school strongly valued.
* Prior work on state, local, or federal government projects is highly desirable.

**Travel Requirement:**

* Primarily remote, with willingness to travel 25% to 50% of the time (domestic travel)

**Work Authorization:**

* Must be authorized to work in the United States
* All employment offers are contingent upon passing a background check

**Benefits:**

* Competitive base salary with annual performance bonuses
* Remote-first environment with flexible hours
* Certification reimbursement and professional development opportunities
* Inclusive, mission-driven work culture

Job Types: Full-time, Contract

Pay: $75,000.00 - $90,000.00 per year

Benefits:

* Professional development assistance

Schedule:

* Day shift
* Monday to Friday

Education:

* Bachelor's (Required)

Experience:

* Salesforce: 5 years (Required)

License/Certification:

* Certified Salesforce Administrator (Required)

Willingness to travel:

* 25% (Required)

Work Location: Remote